PRIVACY POLICY
Effective Date: January 01 2026
Steadfast Storm Shelters (“Steadfast,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
1. Information We Collect
We may collect personal and non-personal information, including but not limited to:
- Name
- Phone number
- Email address
- Physical address or installation location
- Property or site details related to installation
- Information submitted through website forms, phone calls, text messages, emails, or third-party tools
- IP address, browser type, and general website usage data
2. How We Collect Information
Information may be collected through:
- Website contact or quote request forms
- Phone calls, emails, and text messages
- Scheduling or invoicing software
- Third-party marketing or analytics tools
- Direct communication with customers or prospective customers
3. How We Use Your Information
We use collected information to:
- Provide quotes and estimates
- Schedule delivery and installation services
- Communicate regarding products and services
- Coordinate with manufacturers, installers, or delivery providers
- This operational sharing does not include sharing mobile phone numbers, SMS opt-in data, or text messaging consent for third-party marketing or promotional purposes.
- Process payments and invoices
- Improve our website, services, and customer experience
- Comply with legal or regulatory requirements
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share limited personal information when reasonably necessary to provide requested products or services, including with:
- Manufacturers or installers involved in fulfilling your order
- Delivery or transportation providers
- Financing partners when you request financing
- Payment processors
- Software and service providers used for business operations
- Legal or regulatory authorities when required by law
These service providers may only use the information necessary to perform services on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third party, except service providers that support the delivery of our text messaging program. Those service providers may not use this information for their own marketing or promotional purposes.
5. Text Messages & Communications
By voluntarily providing your mobile phone number and separately opting in to receive text messages, you consent to receive text messages from Steadfast Storm Shelters regarding quote requests, customer service, appointments, scheduling, delivery, installation, order updates, and other requested services.
Message frequency may vary. Message and data rates may apply.
Reply STOP to unsubscribe from text messages. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing any product or service.
Steadfast Storm Shelters does not share, sell, rent, or provide mobile phone numbers or text messaging consent data to third parties or affiliates for marketing or promotional purposes.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Analyze website traffic
- Improve functionality
- Enhance user experience
You may disable cookies through your browser settings, though some website features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute data security.
8. Third-Party Websites
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
- Resolve disputes
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal and business requirements)
Requests may be submitted through our website.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact us through steadfaststormshelters.com.
