PRIVACY POLICY
Effective Date: January 01 2026
Steadfast Storm Shelters (“Steadfast,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
1. Information We Collect
We may collect personal and non-personal information, including but not limited to:
- Name
- Phone number
- Email address
- Physical address or installation location
- Property or site details related to installation
- Information submitted through website forms, phone calls, text messages, emails, or third-party tools
- IP address, browser type, and general website usage data
2. How We Collect Information
Information may be collected through:
- Website contact or quote request forms
- Phone calls, emails, and text messages
- Scheduling or invoicing software
- Third-party marketing or analytics tools
- Direct communication with customers or prospective customers
3. How We Use Your Information
We use collected information to:
- Provide quotes and estimates
- Schedule delivery and installation services
- Communicate regarding products and services
- Coordinate with manufacturers, installers, or delivery providers
- Process payments and invoices
- Improve our website, services, and customer experience
- Comply with legal or regulatory requirements
4. Information Sharing
We do not sell your personal information.
We may share information only as necessary with:
- Manufacturers or installers involved in fulfilling services
- Delivery or transport providers
- Financing partners (if applicable)
- Software or service providers used for business operations
- Legal or regulatory authorities when required by law
All third parties are required to handle information responsibly.
5. Text Messages & Communications
By submitting your contact information, you consent to receive communications from Steadfast Storm Shelters via phone, email, or text message regarding quotes, services, scheduling, and related business matters.
Message and data rates may apply. You may opt out of non-essential communications at any time.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Analyze website traffic
- Improve functionality
- Enhance user experience
You may disable cookies through your browser settings, though some website features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute data security.
8. Third-Party Websites
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
- Resolve disputes
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal and business requirements)
Requests may be submitted through our website.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact us through steadfaststormshelters.com.
